Benefits
With the availability of a three tiered and refined Partner Program in EMEA, the new partner accreditations
range from Red Hat Ready, through Red Hat Advanced Business Partner up to the new Red Hat Premier Business Partner
membership level.
The new Partner Program is designed to meet the needs of both the channel in EMEA and expectations from
customers in the region. From a customer perspective the three membership levels greatly simplify the
identification of Red Hat partners with certified expertise and a track record of success.
In addition to the three levels of membership, the two partner specializations „Infrastructure“ and
„Middleware“ allow customers to easily identify a Red Hat partner with the desired subject matter
expertise.
With the three membership levels, partners have a clear path on which to upgrade their membership accreditation
to the next higher level. Red Hat's Partner Program is based on benefits and requirements for each level
of membership. As partners demonstrate more commitment, contribution and competence, more benefits will be
made available and higher membership accreditation can be achieved. With the three tiered program structure,
partners can more gradually add skills and business contributions, as their Red Hat / JBoss related business
grows.
The tables below summarize the new benefits of each membership level.
Solution Provider Track Benefits
The solution provider program track is structured to provide the
following three levels of membership:
- Red Hat Ready Partner:
Entry level into the partner program, or for partners with an opportunity driven Red
- Red Hat Advanced Business Partners:
Qualified partners with Red Hat certified expertise and a track record with successful Red Hat / JBoss
projects.
- Red Hat Premier Business Partners:
Expert level business partners with a significant focus on Red Hat / JBoss related projects. Red Hat
Premier Business Partners are well trained and highly committed to working closely with Red Hat on
business opportunities. They lead with top level services and customer satisfaction.
| Red Hat Partner Program Solution Provider Track Benefits |
Ready |
Advanced |
Premier |
| Specializations: |
n/a |
Infrastructure |
Middleware |
Infrastructure |
Middleware |
| General Partner Program Benefits |
|
|
|
|
|
| Welcome Pack |
Yes |
Yes |
Yes |
Yes |
Yes |
| Red Hat Partner Center access |
Yes |
Yes |
Yes |
Yes |
Yes |
| Product marketing collateral and campaigns |
Yes |
Yes |
Yes |
Yes |
Yes |
| Partner e-newsletters |
Yes |
Yes |
Yes |
Yes |
Yes |
| Partner Directory listing and search |
(**Yes) |
Yes |
Yes |
Yes |
Yes |
| Success story highlights eligibility |
|
Yes |
Yes |
Yes |
Yes |
| Training Benefits |
|
|
|
|
|
| Sales and technical partner seminars |
Yes |
Yes |
Yes |
Yes |
Yes |
| Web-based product training |
Yes |
Yes |
Yes |
Yes |
Yes |
| Online sales training |
Yes |
Yes |
Yes |
Yes |
Yes |
| Technical training discount |
Through Distribution |
Yes (25%) |
Yes (25%) |
Yes (30%) |
Yes (30%) |
| JBoss Master class discount |
|
n/a |
50% per seat |
n/a |
2 free seats; 50% discount per additional seat |
| Sales Benefits |
|
|
|
|
|
| Renewals annuity business |
Yes |
Yes |
Yes |
Yes |
Yes |
| Access to Red Hat sales teams |
|
Yes |
Yes |
Yes |
Yes |
| Lead distribution* |
|
Yes |
Yes |
Yes (preferred) |
Yes (preferred) |
| Demand-generation campaign participation eligibility |
|
Yes |
Yes |
Yes |
Yes |
| Market development funds eligibility per annual
business plan
|
|
|
|
Yes |
Yes |
| Partner manager |
|
Yes |
Yes |
Yes |
Yes |
| Special Bid Request |
|
|
|
Yes |
Yes |
| Co-Engagement with Red Hat Consulting*** |
|
Yes |
Yes |
Yes (preferred) |
Yes (preferred) |
| Marketing |
|
|
|
|
|
| Demonstration Subscriptions – Not for resale |
Yes |
Yes |
Yes |
Yes |
Yes |
| Campaign template guidelines |
Yes |
Yes |
Yes |
Yes |
Yes |
| Partner program logo usage |
Yes |
Yes |
Yes |
Yes |
Yes |
| Partner Program Logo with Specialization mark |
|
Yes |
Yes |
Yes |
Yes |
| Partnership Plaque |
|
Yes |
Yes |
Yes |
Yes |
| Partner program certificate |
Yes |
Yes |
Yes |
Yes |
Yes |
| Technical support |
|
|
|
|
|
| Knowledgebase access |
Yes |
Yes |
Yes |
Yes |
Yes |
| Discount on Red Hat professional Services (10%) |
|
Yes |
Yes |
Yes |
Yes |
| JBoss Developer Support |
|
|
Yes |
|
Yes |
| Technical pre-sales support (web-based) |
|
Yes |
Yes |
Yes |
Yes |
| Onsite Pre-sales Engagements |
0 |
2 |
2 |
4 |
4 |
* - based on lead distribution rules
** - only eligible if Ready Partner has 1 certified sales person (or certified engineer) and 1 annual customer reference
*** - based on participation rules
As a member of the Red Hat ISV Program, you receive access to important online Red Hat and JBoss
information, along with guidance on doing business with Red Hat.
The Red Hat ISV Program delivers resources and benefits that will help you align with your business model and
relationship with Red Hat. You will have access to the Red Hat knowledge-base through the Red Hat Partner Center
to research answers to technical product questions. Partners can access the latest information about all Red Hat
and JBoss products, services and campaigns. Access to this material will help you to train your sales teams and
to present solutions to your customers. As an Advanced Partner, your increased dedication to Red Hat and
JBoss solutions are rewarded through enhanced benefits.
The following tables describes the benefits available to ISV Partners at each membership level. A detailed
description of each benefit can be found in the
ISV Program Guide [PDF].
| Developer & Technical Support Benefits |
Ready |
Advanced |
| Software |
|
|
| JBoss Partner Developer Subscription, 25 entitlements for the development team, 1 named-contact, 4-hours response time during standard business hours
|
€ Discounted |
Yes |
| NFR for Pre-Sales Opportunities |
Yes |
Yes |
| Developer & Technical Support |
|
|
| JBoss Partner Developer Subscription, additional named contact |
€ Discounted |
€ Discounted |
| Access to Professional Services (e.g. Technical architects, Consulting) |
€ |
€ Discounted |
| Access to Partner Team |
Yes |
Yes |
| Access to Global Learning Services (Open Enrollment Training) |
via Distribution |
25 % |
| Access to early release software |
Yes |
Yes |
| Discounted attendance at Red Hat developer/user conferences |
Yes |
Yes |
| Access to Partner Team |
Yes |
Yes |
| Marketing Support |
|
|
| Promotion of partner's reference architectures |
n/a |
optional |
| Shared co-op marketing and market development funding |
n/a |
Per Business Plan |
| Joint webinars, shared collateral |
n/a |
Per Business Plan |
| Exhibit presence at Developer/User Conferences |
€ |
€ |
| Partner profile in Red Hat Partner Locator |
Yes |
Yes |
| Success story support |
Yes |
Yes |
| Public relations announcement support (News Blog) |
n/a |
Yes |
| Access to Partner Center |
Yes |
Yes |
| Partner newsletter, blogs, mailing lists |
Yes |
Yes |
| ISV Partner Program logo usage |
Yes |
Yes |
| Partner Certificate |
Yes |
Yes |
| ISV Partner Program Plaque |
n/a |
Yes |
| Application listed in Red Hat Partner Locator |
Yes |
Yes |
| Sales & Business Development |
|
|
| Access to Partner Account Manager |
n/a |
Yes |
| Pre-sales onsite Engagements |
n/a |
Yes |
| Special Bid assistance |
n/a |
Yes |
| Access to Sales College / Sales Training Webinars |
Yes |
Yes |
| Reseller privileges |
Yes |
Yes |
| Access to Red Hat and JBoss Embedded pricing (separate agreement needed)
|
n/a |
optional |