Red Hat Partner Portal

Benefits

With the availability of a three tiered and refined Partner Program in EMEA, the new partner accreditations range from Red Hat Ready, through Red Hat Advanced Business Partner up to the new Red Hat Premier Business Partner membership level.

The new Partner Program is designed to meet the needs of both the channel in EMEA and expectations from customers in the region. From a customer perspective the three membership levels greatly simplify the identification of Red Hat partners with certified expertise and a track record of success.

In addition to the three levels of membership, the two partner specializations „Infrastructure“ and „Middleware“ allow customers to easily identify a Red Hat partner with the desired subject matter expertise.

With the three membership levels, partners have a clear path on which to upgrade their membership accreditation to the next higher level. Red Hat's Partner Program is based on benefits and requirements for each level of membership. As partners demonstrate more commitment, contribution and competence, more benefits will be made available and higher membership accreditation can be achieved. With the three tiered program structure, partners can more gradually add skills and business contributions, as their Red Hat / JBoss related business grows.

The tables below summarize the new benefits of each membership level.

Solution Provider Track Benefits

Solution Provider Track Benefits

The solution provider program track is structured to provide the following three levels of membership:

  • Red Hat Ready Partner:
    Entry level into the partner program, or for partners with an opportunity driven Red
  • Red Hat Advanced Business Partners:
    Qualified partners with Red Hat certified expertise and a track record with successful Red Hat / JBoss projects.
  • Red Hat Premier Business Partners:
    Expert level business partners with a significant focus on Red Hat / JBoss related projects. Red Hat Premier Business Partners are well trained and highly committed to working closely with Red Hat on business opportunities. They lead with top level services and customer satisfaction.
Red Hat Partner Program Solution Provider Track Benefits Ready Advanced Premier
Specializations: n/a Infrastructure Middleware Infrastructure Middleware
General Partner Program Benefits
Welcome Pack Yes Yes Yes Yes Yes
Red Hat Partner Center access Yes Yes Yes Yes Yes
Product marketing collateral and campaigns Yes Yes Yes Yes Yes
Partner e-newsletters Yes Yes Yes Yes Yes
Partner Directory listing and search (**Yes) Yes Yes Yes Yes
Success story highlights eligibility Yes Yes Yes Yes
Training Benefits
Sales and technical partner seminars Yes Yes Yes Yes Yes
Web-based product training Yes Yes Yes Yes Yes
Online sales training Yes Yes Yes Yes Yes
Technical training discount Through Distribution Yes
(25%)
Yes
(25%)
Yes
(30%)
Yes
(30%)
JBoss Master class discount n/a 50%
per seat
n/a 2 free seats; 50% discount per additional seat
Sales Benefits
Renewals annuity business Yes Yes Yes Yes Yes
Access to Red Hat sales teams Yes Yes Yes Yes
Lead distribution* Yes Yes Yes
(preferred)
Yes
(preferred)
Demand-generation campaign participation eligibility Yes Yes Yes Yes
Market development funds eligibility per annual business plan Yes Yes
Partner manager Yes Yes Yes Yes
Special Bid Request Yes Yes
Co-Engagement with Red Hat Consulting*** Yes Yes Yes
(preferred)
Yes
(preferred)
Marketing
Demonstration Subscriptions – Not for resale Yes Yes Yes Yes Yes
Campaign template guidelines Yes Yes Yes Yes Yes
Partner program logo usage Yes Yes Yes Yes Yes
Partner Program Logo with Specialization mark Yes Yes Yes Yes
Partnership Plaque Yes Yes Yes Yes
Partner program certificate Yes Yes Yes Yes Yes
Technical support
Knowledgebase access Yes Yes Yes Yes Yes
Discount on Red Hat professional Services (10%) Yes Yes Yes Yes
JBoss Developer Support Yes Yes
Technical pre-sales support (web-based) Yes Yes Yes Yes
Onsite Pre-sales Engagements 0 2 2 4 4
* - based on lead distribution rules
** - only eligible if Ready Partner has 1 certified sales person (or certified engineer) and 1 annual customer reference
*** - based on participation rules

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ISV Program Track Benefits

As a member of the Red Hat ISV Program, you receive access to important online Red Hat and JBoss information, along with guidance on doing business with Red Hat.

The Red Hat ISV Program delivers resources and benefits that will help you align with your business model and relationship with Red Hat. You will have access to the Red Hat knowledge-base through the Red Hat Partner Center to research answers to technical product questions. Partners can access the latest information about all Red Hat and JBoss products, services and campaigns. Access to this material will help you to train your sales teams and to present solutions to your customers. As an Advanced Partner, your increased dedication to Red Hat and JBoss solutions are rewarded through enhanced benefits.

The following tables describes the benefits available to ISV Partners at each membership level. A detailed description of each benefit can be found in the ISV Program Guide [PDF].

Developer & Technical Support Benefits Ready Advanced
Software
JBoss Partner Developer Subscription, 25 entitlements for the development team, 1 named-contact, 4-hours response time during standard business hours € Discounted Yes
NFR for Pre-Sales Opportunities Yes Yes
Developer & Technical Support
JBoss Partner Developer Subscription, additional named contact € Discounted € Discounted
Access to Professional Services (e.g. Technical architects, Consulting) € Discounted
Access to Partner Team Yes Yes
Access to Global Learning Services (Open Enrollment Training) via Distribution 25 %
Access to early release software Yes Yes
Discounted attendance at Red Hat developer/user conferences Yes Yes
Access to Partner Team Yes Yes
Marketing Support
Promotion of partner's reference architectures n/a optional
Shared co-op marketing and market development funding n/a Per Business Plan
Joint webinars, shared collateral n/a Per Business Plan
Exhibit presence at Developer/User Conferences
Partner profile in Red Hat Partner Locator Yes Yes
Success story support Yes Yes
Public relations announcement support (News Blog) n/a Yes
Access to Partner Center Yes Yes
Partner newsletter, blogs, mailing lists Yes Yes
ISV Partner Program logo usage Yes Yes
Partner Certificate Yes Yes
ISV Partner Program Plaque n/a Yes
Application listed in Red Hat Partner Locator Yes Yes
Sales & Business Development
Access to Partner Account Manager n/a Yes
Pre-sales onsite Engagements n/a Yes
Special Bid assistance n/a Yes
Access to Sales College / Sales Training Webinars Yes Yes
Reseller privileges Yes Yes
Access to Red Hat and JBoss Embedded pricing (separate agreement needed) n/a optional

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Partner Helpdesk Email: emea-partner-team@redhat.com
Toll Free: 00800 7334 2888