Business Partner Programs




  


Rackspace Managed Hosting and Red Hat

Rackspace has been a staunch supporter of open source and the open source community since our founding. Rackspace has developed a close partnership with Red Hat and we're Red Hat's first certified Premier Partner in Europe. This designation is evidence that we possess the industry's highest level of support and knowledge of the Red Hat Linux Platform. This depth of knowledge is essential to our ability to deploy, scale and manage mission critical Linux hosting environments. Rackspace has more certified Red Hat Engineers than any other hosting company and 75% of the world's Red Hat Linux servers are hosted with Rackspace.

It's no wonder, then, that we were the first hosting company to offer the latest Enterprise Linux technology, backed up by our award-winning 24/7/365™ Fanatical Support and we offer both Red Hat Enterprise Linux AS and Red Hat Enterprise Linux ES. Red Hat Enterprise Linux AS and Red Hat Enterprise Linux ES are designed for mission-critical enterprise computing and are certified by top enterprise software vendors to cover the full range of commercial IT environments, from edge-of-network to enterprise.

Rackspace Linux Hosting Solutions

Thousands of businesses running Linux trust Rackspace to deliver reliable hosting solutions.Red Hat Certified Engineers guide customers through the configuration and deployment process, plus we take accountability for the hardware and all the core components of the configuration. Red Hat Enterprise Linux products are fully supported and customers receive Red Hat upgrades and access to the latest patches and updates - vital services for any commercial IT deployment.

The Rackspace award winning customer service philosophy, Fanatical Support™ means that we not just meet but exceed our customers' expectations. Fanatical Support includes many business critical features such as:

  • Guaranteed 100% network uptime, and we have had no network downtime for over 4 years.
  • Level III technical engineers available to take support calls 24/7/365
  • 1 hour hardware fix
  • Instant Emergency Response
  • Award Winning MyRackspace customer portal
  • Substantial bandwidth capacity to cope with even the large

Linux Awards

Rackspace was named as the winner of the editor's choice for "Which Host?" in Linux Format Magazine. Rackspace won due to providing the best products, backed up with high-quality support and first-class performance, in addition to the MyRackspace online functionality for customer accounts and our Linux expertise.

Rackspace Managed Hosting scooped the Linux Format Award in 2004 for best ISP/Host. Chosen by Linux developers, Rackspace's superior support for Linux platforms was justly rewarded.

Rackspace won the award for Best Open Source ISP/Internet Host in the 2005 UK Linux Awards (Formally the LinuxUser and Developer Awards). The awards recognise the innovation, application and excellence in Linux and Open Source. With an increasing number of high quality entries each year, Rackspace is delighted to be recognised as the best open source ISP/Internet Host.