RH142_Outline - Linux Troubleshooting Techniques and Tools

RH142 Course Outline


Unit 1 - Troubleshooting Techniques

An introduction to troubleshooting methods, best practices, and tools.

Unit 2 - Troubleshooting Boot Issues

Working with advanced GRUB features; rescue and GRUB CDs; advanced ext2/ext3 filesystem repair; rescuing RAID and LVM volumes.

Unit 3 - Local Configuration

Tools to identify configuration problems.

Unit 4 - Hardware

Preempting hardware failures (looking for the signs); protecting against hardware failures; redundant configurations; tools to help identify hardware failures and intermittent problems.

Unit 5 - Applications

An overview of tools and techniques for troubleshooting applications. Some common application problems and how to solve them.

Unit 6 - Network

Manual configuration of network cards, troubleshooting advanced setups (bonded interfaces, virtual interfaces); connectivity issues; network diagnostic tools.

Unit 7 - Security

Working effectively with (and not against) security tools, including SELinux, SSL, and authentication.

Unit 8 - Red Hat Resources and Reporting Problems

Support options; Knowledgebase; certified training; initiating support calls; TAM support; developer support; bugzillas; support workflow; diagnostic and information-gathering tools.